Our Priorities

Your Questions and Concerns

During our materiality analysis engagement, some questions and concerns related to our sustainability performance were raised. In hopes of better responding to these questions and concerns, we have summarized the main themes discussed and provided responses:

Theme Your questions and concerns What we are doing about It
Human Rights How is Goldcorp managing the respect of human rights?
  • After engaging with some of our external stakeholders, we updated our Human Rights Policy to include clauses on grievance mechanisms; the Conflict-Free Gold Standard; free, prior, and informed consent; rights of Indigenous Peoples; resettlement planning; and potential measures in the event of non-compliance. In addition, in early 2016, we became a signatory to the Voluntary Principles on Security and Human Rights and will continue to ensure we comply with the Principles in our operations.
  • In 2016, we will roll out a company-wide human rights training program to better train our workforce in human rights and human rights risks, and in reporting potential or actual violations. For more information, please see our Human Rights section, under Communities.
Environment The mining sector has seen a number of tailings-related incidents in recent years. How is Goldcorp mitigating risks in this area?
  • We recognize the important environmental aspects of waste rock and tailings management. For this reason, we have included specific SEMS standards to manage them. Additionally, we developed a Tailings Stewardship Strategy in 2014, and implementation began in 2015. This is a management strategy developed to ensure best practices are implemented for proper construction, operation, maintenance, monitoring and, ultimately, closure of our tailings storage facilities. For more information, please see the Waste and Hazardous Materials Management section, under Environmental Stewardship.
Mining has actual and potential environmental impacts. What is Goldcorp doing to minimize its footprint?
  • Our strategy is to identify and proactively mitigate and manage our environmental impacts. We have embedded our environmental stewardship strategy in our Sustainability Excellence Management System (SEMS), which provides us with a standardized, systematized approach to environmental management in key areas, including specific strategies for Water Stewardship, Energy Management and Tailings Stewardship. In addition, our Water and Energy Stewardship Strategies are helping us understand and manage our water and energy footprint. For more information, please see our Environmental Stewardship section.
What is Goldcorp’s strategy around mine closure and legacy management?
  • We are committed to building a positive legacy throughout the mine life, closure and post-closure phases of the cycle. On December 23, 2015, we announced that the El Sauzal mine was the first mine in the world to be successfully decommissioned in accordance with the International Cyanide Management Code. In order to respond in more detail to this issue, we created a new section in the report specifically describing our approach to Mine Closure and Reclamation.
Sustainable Economic Benefits How does Goldcorp contribute to local economies?
  • Our CSR strategy guides us in developing sustainable economic benefits for the communities where we operate. The focus is on local employment, procurement and contributions. For more information on our CSR strategy, please see the CSR Management Approach, under Communities.
Are Goldcorp’s community contributions sustainable? Is the company generating positive impacts in local communities?
  • We contribute to the economic development of host communities and countries through a variety of methods. We recognize that we have the ability to impact and influence the local and regional economies around our sites. This is why we are working to create long-term social and economic benefits that do not leave a legacy of dependence. Our approach to this is multifaceted and incorporates: local hiring and procurement initiatives, including training; capacity building; direct community contributions through donations and investments; and infrastructure investment. For more information, please see the Sustainable Benefits for Communities section, under Communities.
Diversity and Equal Opportunities How is Goldcorp promoting a more diverse and inclusive workplace?
  • We have a Diversity Policy and are implementing the policy across our operations. In 2015, our President and CEO signed the CEO Statement of Support for the Women's Empowerment Principles, a joint initiative of the UN Global Compact and UN Women. A new Growing Choices program for women was launched to extend the existing Creating Choices program. 350 women graduated from Growing Choices in 2015. For more information on our Diversity Initiatives, please see the Diversity and Equal Opportunities section, under Our People.
Stakeholder Engagement How does Goldcorp ensure it is inclusive and transparent with all its stakeholders in its engagement processes?
  • Effective stakeholder management is fundamental to the sustainability of our operations. Stakeholder management is a multi-step process that recognizes the unique values and interests of different stakeholders and the ways they are impacted.
  • Local site management, along with corporate and regional management, are responsible for identifying, mapping, prioritizing and engaging with a variety of local, national and international stakeholders on topics related to our operations. This is a continuous process, which requires regular monitoring for effectiveness. A detailed breakdown of our engagement approach can be found in our Community Engagement section.
Safety and Health How do you ensure that you operate in a way that is Safe Enough for Our Families?
  • Over the past five years, our All Injury Frequency Rate (AIFR) has improved by 35%, from 1.94 in 2011 to 1.26 in 2015, while the Lost Time Injury Frequency Rate (LTIFR) has improved by 19%, from 0.31 in 2011 to 0.25 in 2015. Additionally, we had 162,196 employee safety engagements across our operations this year, exceeding our target by 19%.
  • In addition, reporting and investigating Potential Fatal Occurrences (PFOs) is a critical part of preventing fatalities and achieving our number one objective: Zero Fatalities. In 2015, there were 107 PFOs compared to 89 in 2014. This increase is largely due to greater awareness and reporting of incidents that had near-fatal consequences. The improvement in reporting and investigation of PFOs will continue to remain a focus across Goldcorp as we continue to emphasize the importance of prevention, mitigation and communication of these types of incidents. For more information, please see our Safety and Health section.
Business Ethics
and Compliance
Are you advocating and collaborating with peers and government to ensure the industry operates with the best standards, sharing knowledge and best practices?
  • Goldcorp participates in government outreach related to the mining industry. For example, in 2015, we assembled the Ontario Mining Roundtable, a unique gathering of approximately 90 senior leaders, including cabinet ministers, chief executive officers, banking executives, First Nations leaders, experts from the mining industry, mining capital markets, the Government of Ontario, and associated supply and service industries, in order to discuss Ontario’s mining and related industries from an innovative perspective. For more information, please see our Public Policy Advocacy section.