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2013 Sustainability Report
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glossary
GRI
indicators

Stakeholder Engagement

Stakeholder Groups | Approaches to Stakeholder Engagement

Goldcorp is committed to building open and trusting relationships with stakeholders. Our goal is to carry out meaningful and effective engagement with our stakeholders. This means a respectful, good faith, equitable dialogue that shares information and concerns with individual stakeholders. Our engagement is manifested in various forms, as appropriate to the stakeholder: from information giving to consultation and shared decision-making. Whether our engagement involves site visits, briefings and updates, Town Hall or community meetings, workshops, or individual responses, Goldcorp takes every stakeholder relationship very seriously.

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Stakeholder Groups

Local mine site management along with corporate and regional management are responsible for identifying, mapping, prioritizing and engaging with a variety of local, national and international stakeholders on topics related to our operations. This is a continuous process. We define a stakeholder as an individual, group or organization that is directly or indirectly affected by our operations, has a direct interest in our activities, and/or has the ability to influence outcomes and decision-making processes.

Our stakeholders include:

  • Civil society and non-governmental organizations
  • CSR consultants and third-party mediators
  • Educational institutions and academia
  • Employees and contractors
  • Host communities and Indigenous communities
  • Media
  • National, regional and local governments and regulators
  • Religious groups
  • Shareholders, including socially responsible investor groups
  • Supply chain partners (including upstream suppliers and downstream refiners)
4.16

Approaches to Stakeholder Engagement

Goldcorp is committed to meeting or exceeding mandatory consultation requirements to ensure the development and sustainability of robust partnerships with all stakeholders who have an interest in Goldcorp’s operations.

We actively seek out partnerships with local communities, government, civil society and non-governmental organizations. Since 2012, we have used a Stakeholder Engagement Tool developed in partnership with CARE Canada. With CARE’s extensive expertise in community development and their engagement approach, which reaches out to the most marginalized groups, Goldcorp sites have the opportunity to learn best practice in the field. The Stakeholder Engagement Tool outlines our guiding principles for successful stakeholder engagement.

Stakeholder engagement accompanies every phase of the project life cycle and includes a range of customized activities and approaches based on the stakeholder involved, operating context and desired engagement outcome. It is not practical to provide details on the frequency of every type of engagement at each site due to the sheer number of interactions each site has with its stakeholders. For example:

  • At Musselwhite, the three committees responsible for overseeing the implementation of the Musselwhite Agreement meet two to four times a year. These committees include representation from Musselwhite, the First Nations communities and civil society.
  • Éléonore has a similar agreement with the Cree Nation of Wemindji, the Grand Council of the Crees (Eeyou Istchee) and the Cree Regional Authority; representative committees from these groups also meet regularly throughout the year.
  • At Marlin, a community environmental monitoring association conducts quarterly independent community-based environmental monitoring around the mine. Membership includes representatives of the five communities around the mine and a representative of the Catholic Church, all from the municipality of San Miguel Ixtahuacán, and representatives from three adjoining communities in the municipality of Sipacapa. The Community Environmental Monitoring Association (Asociación de Monitoreo Ambiental Comunitario – AMAC) is supported by technical representatives, including a mining engineer from the Faculty of Engineering of the University of San Carlos (Guatemala), a social facilitator and a chemist.
  • At Red Lake, the Community Stakeholder Exchange Committee is made up of community members and Red Lake representatives. The committee provides a way to exchange information on operations, community activities and sector development at Red Lake.
  • Similarly, Porcupine actively engages local stakeholders in Timmins through the Porcupine Watchful Eye Committee and the Hollinger Project Advisory Committee, which are both community representative groups that work with the mine to help us understand and recognize the requirements, expectations and concerns of all stakeholders involved in Porcupine’s activities.  
  • At Wharf, Goldcorp is represented on the Sustainable Prosperity Community Fund board, supporting local community development initiatives.
  • At the corporate level, we meet annually with socially responsible investors to communicate about the ways we manage our sustainability impacts.

The form of stakeholder engagement is generally decided at each site and considers what is appropriate to the stakeholder. Key components of effective stakeholder engagement include:

  • Relevant, accessible, culturally appropriate and timely information.
  • Safe mechanisms for stakeholders to express their views.
  • Methods for incorporating relevant feedback into Goldcorp’s decision-making processes.
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All of our sites have stakeholder engagement maps to help identify whom we should engage on specific issues. Eight sites had engagement plans in place in 2013.

Whether through formal or informal channels, representatives from our mines meet regularly with local stakeholders. These sessions help us to understand and address local issues and to communicate important information about Goldcorp’s policies and programs. Sites also track complaints, inquiries and requests. Receiving this type of communication can often be an important way to understand our stakeholders’ concerns and priorities.